By Alison Huntington.
Passing through Heathrow Terminal 3 recently, I was accosted by a woman with an iPad who wanted to ask me a few questions about my experience at Heathrow that day. Being British, and therefore socially awkward, instead of telling her I’d really rather read my newspaper, I said “Yes, of course.”
Among the pretty mundane questions she went on to ask me was one about whether I’d recommend Terminal 3.
“Erm, yes, I suppose,” came my response, with half an ear on the tannoy announcements.