Is the consulting industry on the cusp of disruption? Most of the firms we speak to think so. So do the multitude of start-ups in the last year which claim to specialise, not in a particular sector or service, but in an innovative way of delivering consulting services. But consulting remains the quintessential ‘people business’ – and people change far more slowly than technology.
This report examines new business models from two perspectives. On the supply side, the associate model is now well-established, but technology is changing the way consulting firms win work and allocate resources. But changes to the demand side have been few and far between – yet this may be the real driver of disruption.