By Edward Haigh
Following the publication of a study, led by Bristol University, into the use of management consultants by the NHS, the British press is full of predictably lurid headlines: “Hospitals ‘waste more money’ after hiring management consultants,” affirms The Telegraph. “Consultancy firms make hospitals worse” declares The Times.
At the heart of the story is the finding, by the study, that NHS Trusts that hire management consultants in a bid to cut costs actually end up spending more than they save. That may be true, but I’ve got three questions:
What does the study consider a management consultant to be?
Consulting tends to be a bucket into which all sorts of otherwise tricky to categorise areas of expenditure get lumped. It...