Has anyone cracked account management?

A recurring theme of our podcast has been the way in which professional services firms are becoming increasingly complex and difficult to navigate. But as a consequence of that shift, the role of the account manager has become more important than ever. In this episode, we explore how firms are reinventing the way they manage client relationships, and what that means for you.

Our Emerging Trends report on The Future of Account Management is now available.

Edward Haigh; Alison Huntington; and Fergus Blair.


Has anyone cracked account management?
The Future of the Firm