What is the future of managed services?
The managed services model has historically been associated more with technology outsourcing than with high complexity advisory services. But in recent years, an increasing number of consulting firms have appropriated this model and begun offering continuous support to their clients in critical business areas. In this episode, we examine this trend, and ask whether it represents the inevitable future of management consulting.
Fiona Czerniawska; Edward Haigh; and Fergus Blair.