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Digital fragmentation: Adapt to succeed in a fragmented world
by
Accenture
Accenture introduces the concept of digital fragmentation--characterised by increasing obstructions to the flows of data, IT products, IT services, and IT talent. Leveraging a survey of more than 400 global CIOs and CTOs, this report highlights upcoming challenges and what organisations ought to do next. The landscape format, clear structure, pared-back text, and attractive visuals ensure that the report looks appealing and is easy to read.
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The KPMG survey of corporate responsibility reporting
by
KPMG
KPMG’s analysis of reports, combined with expert interviews, enables the authors to deliver fresh and convincing insights. The first few pages provide a good sense of what the report is about and the depth and breadth of the research undertaken, as well as the extensive experience of the lead authors. Including quotes from a range of experts throughout the report alongside their photos helps to make the content engaging.
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Loyalty deciphered: How emotions drive genuine engagement
by
Capgemini Consulting
Capgemini set out to uncover the true drivers of loyalty through research with consumers, executives, and leading academics in the field of customer engagement. Highlighting the gap between consumer experience and executive perception challenges readers to question their own assumptions. The style is clear and engaging, and the reader is left with actionable advice about how to build an emotional bond with consumers.