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What does innovation look like to consulting firms?

Fiona Czerniawksa and Giles Colborne.

Innovation has become a hot topic in consulting over the past few years: No longer content to be mere advisors, firms want to play a more proactive and hands-on role helping clients build and launch innovative new products and solutions. And clients seem keen to work in this way, too: Our client data consistently reveals that “having an innovative approach” is one of the most important attributes a firm can have. But what does all this really mean? To explore the topic of innovation in the consulting industry, we’re joined by Giles Colborne, CEO of cxpartners. Cxpartners is Sopra Steria’s digital innovation consultancy.