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What role will automation play in shaping the future of consulting?

Fiona Czerniawska; Fergus Blair; Charles Vivian; and Nicolas Hess.

The pandemic has made COOs and CEOs acutely aware of their human capital dependencies, and many have turned to technologies like artificial intelligence and robotic process automation as a means of building more resilience into their businesses. And that’s been great news for the new generation of specialist automation consulting firms and “automation as a service” providers. In this episode, we speak to Roboyo’s Charles Vivian and Nicolas Hess to find out where this field goes next, and what implications that will have for the wider consulting sector.