ng spent the last few years cutting back their consulting operations in favour of delivering IT projects from low-cost locations, many IT services companies are now in the process of rebuilding their consulting presence. Most, though, are starting where they left off: with a flawed model of how consulting and IT services fit together. This report will explore the relationship between management and IT consulting, and other IT services, both from a client perspective (what do they want, what do they think they don't get), and from the point of view of suppliers themselves (how are IT services companies remodelling themselves, what impact could this have on the consulting industry).