Embracing the future: What ordinary consultants think about technology-led change
For all the discussion we’ve had in the past year around robotic process automation, digital transformation, managed services, and data & analytics, consulting remains, at its heart, a people business. It’s understandable that consultants themselves might feel uncertain about their future as the industry adapts to immense change and begins to emerge from the other side. But how exactly do ordinary consultants feel about an increasingly technology-led future? Do they really think that robots will eventually replace them? And what are the implications for consulting firms as a result of all of this change?