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People Services and Consulting: Where should you place your bets?

Published Mar 2019

The market for people services grew by a solid 6% in 2018, but we think that rate of growth will come down over the next couple of years. That’s not because clients have all their people-related issues under control—far from it—but rather because demand for consulting and other services is being divided into low-growth, low-cost areas, and high-value, high-growth ones, with digital transformation driving a wedge between the two. If you’re a consultant specialising in people and HR issues, we think you’re going to need to look at your services and decide which will give you the highest return in this changing market.