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Relationships in a Hybrid World

Published Dec 2022

With 60% of clients still reluctant to let consultants back into their offices on a regular basis, this report will explore the way that hybrid working is impacting the way firms go to market, and look at what they can do in response. In particular, it will cover: how to best to communicate a firm's expertise and culture when you can't meet clients in person; the changing nature of account management; the role of thought leadership; how to make the more of an alumni network; and using experience / innovation centres to change clients' minds.

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