Client attitudes to AI and barriers to implementation today
Published Jun 2025
“Clients are worried about the consequences of mistakes caused by AI hallucinations or inaccuracies, and those that are already risk averse are further discouraged by unclear laws and regulations. The potential cost of an error (financially and reputationally) is the primary barrier to using AI.” – Tony Maroulis
Underpinned by a survey of 150 senior buyers of consulting who are involved in AI initiatives, this report delivers an independent and objective understanding of the state of play. It is full of must-have data and insight for firms looking to succeed in the market.
You will gain access to:
- A snapshot of what really matters to clients about AI in their businesses and where Source analysts think the opportunities are for firms.
- An overview of the largest opportunities and greatest barriers to AI implementation in businesses today.
- A function-specific view of AI concerns and applications, highlighting what firms should address to win clients over.
- An analysis of clients’ attitudes towards firms’ use of AI in professional services, highlighting opportunities for new ways of working.
To find out more, download the report or contact us.