The Future of the Firm

Conversations with experts that explore the big trends shaping the professional services industry.

The future of the professional services industry has never been so opaque. As we hurtle along an uncertain trajectory, services from audit to consulting will all need to be radically re-imagined. On this podcast, we explore the changing face of the industry, and what that means for firms that want to compete—and win—in the modern knowledge economy.

The Future of the Firm
The Future of the Firm. 03

What if consultants gave up flying?

The stereotype of consultants is that they spend all their time jet-setting around the world; George Clooney even made a film about it. But in an age when all of us are having to think more about our environmental footprint, is it time for consultants to become a little more grounded?

Fiona Czerniawska; Edward Haigh; and Fergus Blair.

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What is the future of managed services?

The managed services model has historically been associated more with technology outsourcing than with high complexity advisory services. But in recent years, an increasing number of consulting firms have appropriated this model and begun offering continuous support to their clients in critical business areas. In this episode, we examine this trend, and ask whether it represents the inevitable future of management consulting.

Fiona Czerniawska; Edward Haigh; and Fergus Blair.

The Future of the Firm. 01

Is it time to retire the rate card?

The trusty time and materials pricing model may have served consulting firms well for decades, but is it on its last legs? In this podcast, we look at the growing appetite for linking project fees directly to outcomes, and ask whether this really is the future of the industry.

Fiona Czerniawska; Edward Haigh; and Fergus Blair.