How to talk to your clients about value
Value: It’s a ubiquitous word in professional services. But while it's easy to use the term in proposals, Source’s latest data shows that firms may not be communicating value effectively or at the right time.
In 2025, only half of clients think consulting firms create value beyond just getting what they paid for. In today’s challenging market, it’s imperative that firms turn this perception around.
This Emerging Trends report lays out how to do exactly that, packed with research around client expectations and practical recommendations to help you identify how your firm can create and communicate the value that really matters to clients.
You will gain access to:
- An independent and objective understanding of what value means to clients.
- An analysis of what clients expect from firms in terms of value, and how well firms measure up.
- Insight on the dual role of technology as both an enabler of and a risk to a consulting business model.
- An exploration of how firms can talk about value at the right time, and, crucially, evidence it.
- Insight from clients on how to get the basics right long before work even begins to ensure successful project outcomes.
To find out more, access the report or contact us.